Subscription FAQ’s

Can I cancel my subscription?

You can! However, if you have committed to a subscription period lasting longer than one month (e.g., a six month plan, a twelve month plan), you will automatically be charged each month during that subscription period, even if you have cancelled your subscription or membership prior to the end of that subscription period. Further, unless you cancel your subscription or membership prior to the end of your then-current subscription period, at the end of that period, your subscription will automatically be renewed for an additional subscription period of the same amount of time.

How often will you charge my card?

If you chose a monthly plan, you will be charged the same day of your first payment, the following month. So if you paid for your first payment June 3rd, you’ll be billed July 3rd for the next round!

When will I receive my order?

Unless you’ve chose the “expedited” option, your order will ship in 3-5 days and arrive 2-3 days after that!

Do you offer refunds?

We do not offer refunds. If a product is damaged, or defective in anyway, please contact doug@idratherbewithmydog.net

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