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Exchanges/Returns

OggyandTrudy

Posted on October 22 2017

What is your return and exchange policy? *We’re bummed things didn’t work out for you, but here’s the good news: we accept returns within thirty (30) days of purchase (AKA the date listed on your receipt) for most items in new condition. *Here’s the fine print. You just CAN’T RETURN anything that’s worn, damaged, washed, or altered in any way (or dog pee!). *CLEARANCE ITEMS – ALL SALES FINAL – NO RETURNS/EXCHANGES/REFUNDS *You CAN NOT return an item that was purchased on clearance or final mark down or sale. *You CAN NOT return an item that was purchased after the 30 day window. *Email community@idratherbewithmydog.net if you qualify for an exchange or return!

1 comment

  • Linda: March 12, 2019

    I have been trying and get no response from your end. I meet the required time and item. But, if you don’t respond I won’t meet the 30
    Days. I need the form and protocol for an exchange. Thank you.

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